Zendesk Support app Help Center

Beyond that, you can create custom reports that combine all of the stats listed above (and many more) and present them as counts, columns, lines, or tables. Just like Zendesk, Intercom also offers its Operator bot, which will automatically suggest relevant articles to clients right in a chat widget. You can publish your self-service resources, divide them by categories, and integrate them with your messenger to accelerate the whole chat experience.